Global Tyres ERPNext Project Case
Study

Introduction

Global Tyres, Kerala’s leading multi-branded tyre and automobile service provider, has been serving customers since 2000 with branches in Mamangalam, Vytilla, and Aluva. Their showrooms are equipped with advanced wheel alignment systems, a wide range of branded tyres, alloys, and accessories, as well as services such as wheel alignment, balancing, tyre changing, nitrogen filling, and government-approved pollution testing.

As the business expanded across multiple outlets, Global Tyres faced increasing challenges in managing sales, service job cards, billing accuracy, and branch-level operations. To overcome these hurdles, they partnered with Faircode to implement a tailored ERPNext solution that streamlined their end-to-end sales and service processes, enhanced operational efficiency, and improved customer experience.

  • Industry
  • Automotive (Tyres, Wheels & Vehicle Maintenance Services)
  • Modules
  • Accounts / Buying / Selling / Stock / Users
  • Frontend
  • NA
  • Backend
  • ERPNext

Challenges

 

 Global Tyres encountered critical operational challenges with their previous workflows:

  • Manual Job Card Assignment – Each tyre or service sale required separate job card mapping, which was time-consuming and prone to delays.
  • Risk of Errors – Staff often missed assigning the correct job card, leading to incomplete service tracking and customer dissatisfaction.
  • Lack of Automation – No automated link between item sales and job cards caused inefficiencies in billing and workshop operations.
  • Inconsistent Reporting – Reports lacked accuracy since job cards were not systematically tied to item sales.
  • Scalability Issues – As sales volume grew, manual handling of job card assignments became unsustainable and created bottlenecks.

Benefits

Faircode implemented a customized ERPNext solution that introduced automation, accuracy, and scalability:

  • Seamless Sales Flow for Internal & Customer Billing – Standard ERPNext documents such as Sales Orders, Invoices, and Delivery Notes were configured for internal billing, while a separate POS system was set up for customer-facing sales.
  • Custom POS UI with Job Card Integration – A tailored POS interface allowed staff to quickly assign relevant job cards (tyre changing, rotation, nitrogen filling, puncture repair, etc.) during item sales.
  • Branch-wise POS Profiles – Multiple POS profiles were created for each branch, enabling independent sales operations while maintaining centralized financial visibility.
  • Efficiency in Billing & Job Card Management – Automation reduced manual steps, minimized errors, and sped up transactions, improving both employee productivity and customer service.
  • Enhanced Reporting & Analytics – Management could track sales per branch, job card utilization, and service profitability, with the ability to export daily or monthly reports.

 

Impact

The ERPNext implementation delivered measurable improvements across operations:

  • Faster Billing & Job Card Assignment – Automated job card mapping reduced checkout time and ensured accurate service allocation.
  • Error Reduction in Service Allocation – Eliminated mistakes in assigning job cards, ensuring reliable tracking of tyre and service usage.
  • Branch-Level Efficiency – Independent POS systems enabled smooth operations across multiple outlets with centralized oversight.
  • Improved Reporting & Analysis – Clear insights into sales, profitability, and service usage empowered management decision-making.
  • Enhanced Customer Experience – Faster billing, accurate service mapping, and reliable transactions improved customer satisfaction and trust.
  • Scalability & Standardization – Established a structured, scalable framework that can support future growth across more branches.

Conclusion

Faircode’s ERPNext solution for Global Tyres transformed the company’s operations by replacing manual, error-prone workflows with automated, scalable processes. To ensure successful adoption, comprehensive training sessions were conducted for staff across departments, helping them transition from Tally and embrace digital workflows confidently. Customized dashboards provided real-time visibility into sales, job cards, and branch-level performance.

This digital transformation has empowered Global Tyres with improved efficiency, transparency, and scalability—equipping them to stay ahead in the competitive automotive service industry.

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